Cancellation and
no-show policy

We all know things come up.

 

We know you'd never intentionally no-show, or cancel only hours before your appointment, but we think we should still put something in writing.

SHYNE Collective charges a flat $25 fee to the card on file for No-Shows and Cancellations less than 24 hours prior to the appointment. If there is no card on file, a $25 cancellation fee will be added to the next service cost.

 

At owner's discretion, if extenuating circumstances beyond anyone's control are the cause, the fee may be credited to the next service if it's rescheduled within one week.